Drum Cafe´
OPENING KEYNOTE - Grand Assembly
Wednesday, October 7
4:00 - 5:30 pm
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Traditionally, drumming has been used as a prelude to community functions. Open your Convention experience with group drumming and get off to a powerful start. Drumming quickly breaks the ice and breaks barriers between participants. The DrumCafe will help participants remain focused and feel connected. Feel the energizing effects of the drum circle throughout the day, creating unity and camaraderie. Create the ideal start and ending leaving the Grand Assembly relaxed, focused and connected. With an interactive element DrumCafe´ will make the Grand Assembly exciting, energizing and unforgettable. The Drum Cafe corporate team building and entertainment facilitators get these gatherings off to a great start, by creating an energy which in turn creates a bonding and a breaking down of barriers. Learn More!
  Nancy FriedmanCLOSING KEYNOTE Friday, October 9 9:00 - 10:00 am Nancy is one of America's most "asked back" speakers to conferences such as the Million Dollar Round Table; PCMA; National Association of Mortgage Brokers; International Health, Racquet & Sportsclub Association; Air Conditioning Contractors of America; Tom Hopkins Sales Boot Camp plus many others.
She has appeared on programs with such giants as General Colin Powell, Ken Blanchard, Bobby Knight, Lou Holtz and many others. It's a perfect fit for owners, managers and top-level executives. Her style is dynamic and laugh-out-loud funny. Feedback ratings from attendees are off the charts. Her sales and service background allows Nancy to bring a most successful program to audiences all over the world.
Nancy is the founder and president of Telephone Doctor, a St. Louis based international customer service and communication skills training company and was selected as one of the 25 Most Influential Business Women in St. Louis. Nancy is a frequent guest on top TV and radio talk shows (OPRAH, TODAY SHOW, CBS THIS MORNING, GOOD MORNING AMERICA, CNN and FOX NEWS to name a few).
She is the author of hundreds of articles in leading newspapers and magazines, including "Manager's Journal" in the WALL STREET JOURNAL. Nancy is also the author of 6 best selling books on customer service & communication skills.
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